Security & Privacy

Your manufacturing data security is our top priority. Learn how we protect your information.If you have any questions email our security team security@threadedmfg.com.

Infrastructure Security

Threaded's security infrastructure is built on industry-leading providers and services:

Cloud Infrastructure

  • Amazon Web Services (AWS) - Enterprise-grade cloud hosting with SOC 2 compliance
  • Cloudflare - Global CDN, DDoS protection, and web application firewall
  • AWS RDS - Managed database services with automated backups and encryption

Security & Monitoring

  • AWS GuardDuty - Threat detection and continuous security monitoring
  • AWS CloudTrail - Comprehensive audit logging and compliance tracking
  • Let's Encrypt - SSL/TLS certificates with automatic renewal

Authentication & Access

  • AWS IAM - Fine-grained access controls and role-based permissions

Data & Communications

  • AWS KMS - Key management and encryption services
  • Mailgun - Secure email delivery

AI & Data Privacy

Threaded uses AI to enhance your manufacturing workflows while maintaining strict data privacy and security standards:

AI Model Usage

  • Inference Only - We use AI models strictly for inference to assist your workflows, never for training
  • Anthropic Claude - Advanced AI assistant with constitutional AI safety principles
  • OpenAI GPT Models - Industry-leading language models with enterprise data protection
  • Google Gemini - Multimodal AI model with enterprise-grade security

Data Protection

  • Zero Training Data - Your prompts and data are never used to train or improve AI models
  • Enterprise API Terms - All AI providers operate under enterprise agreements with data isolation
  • Prompt Isolation - User queries are processed independently without cross-customer data exposure

How It Works

When you interact with Threaded's AI chat features, your data follows this secure process:

  1. 1Your request is encrypted and sent to our secure infrastructure
  2. 2We format your query with manufacturing context while maintaining data isolation
  3. 3
    The AI model processes your request using inference only - no data retention or training
    • Inference uses pre-trained model weights to generate responses without modifying the model or storing your data
  4. 4The response is delivered back to you through our encrypted channels

Learn more about AI in Manufacturing

Security Certifications and Frameworks

Threaded adheres to industry-standard security frameworks and maintains rigorous compliance certifications:

Compliance Standards

AICPA SOC 2

Comprehensive security, availability, and confidentiality controls

Type IIAudit report available

Security Frameworks

NIST 800-171Coming Soon

Information security management system standards

Trust Center

Access detailed security documentation, compliance reports, and certifications in our dedicated Trust Center.