Threaded Inc. publishes two email addresses and a mailing address. There is no public phone number. Use the channel that matches the question so it reaches the right people.
Write to support@threadedmfg.com for help using the product, account questions, and general questions about Threaded. This is the address in the site footer and in the privacy policy. It is also the customer support contact on the organization details for this site.
Send vulnerability reports and questions about how Threaded protects manufacturing data tosecurity@threadedmfg.com. Thesecurity page describes the infrastructure those questions are about, including cloud hosting, encryption, and access control.
Postal mail reaches the company at 280 W Kagy Blvd Ste D, PMB211, Bozeman MT 59715. The terms of use and the privacy policy use this address for formal notices. Threaded Inc. is in Bozeman, Montana.
To see the product on your operation, book a call. A thirty-minute conversation covers your data sources and what you would be able to answer. The about page describes the product those conversations start from.